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How would you feel if the 'balikbayan box" that took you months of saving and carefully packed for the enjoyment of your family back home will not be properly taken care of?
To an OFW in Dubai, Ferdinand Acupan, it is awfully disappointing that the balikbayan box he sent to his family via his trusted cargo company "looked like garbage " when they opened it in the Philippines.
The only reason he could think of is that the cargo forwarder did not observe proper handling of his "balikbayan box".
To an OFW in Dubai, Ferdinand Acupan, it is awfully disappointing that the balikbayan box he sent to his family via his trusted cargo company "looked like garbage " when they opened it in the Philippines.
The only reason he could think of is that the cargo forwarder did not observe proper handling of his "balikbayan box".
The cargo arrived just a few days after the OFW did. He saw the condition of the "balikbayan box" he carefully packed. Now very few items are still usable, the rest, especially shampoos and liquid dtergents are merely garbage to throw away. The sad part is that, the cargo company said that the box was already at that condition when they received it.
Acupan's girlfriend, who is also from Dubai, shared the same fate.
When her cargo arrived, it was also damaged. They both entrusted their cargos to the Dubai-based Makati Express Cargo.
When her cargo arrived, it was also damaged. They both entrusted their cargos to the Dubai-based Makati Express Cargo.
GMA News went to the cargo company counterpart in the Philippines and according to its representatives, the OFW's cargo was all wet when it was unloaded in their warehouse.
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The cargo company said that they always insisted to OFWs to refrain from sending liquid items and lotions with their packages due to the high risk that the contents might break off or leak during transit as heavier cargo might crush the containers and burst.
Acupan said that it was not the first time that they sent liquid items to the Philippines.
The forwarding company said that to make sure that your liquid detergents, shampoo, lotions and the likes would surely be protected, they should place it inside a heavier container like plastic containers. Simply wrapping the covers around with tapes is not a guarantee that it will not spill out.
Acupan said that it should be the duty of the forwarding company to handle the balikbayan boxes properly.
The OFW is considering to file complaints against the cargo forwarder.
Source: GMA News
Meanwhile, another disappointed customer rants on the social media for allegedly pilfering the balikbayan box she sent via one of the leading name in courier service. The cargo company allegedly replaced the missing items with plastic wrappers to make it look full.
Source: GMA News
Meanwhile, another disappointed customer rants on the social media for allegedly pilfering the balikbayan box she sent via one of the leading name in courier service. The cargo company allegedly replaced the missing items with plastic wrappers to make it look full.
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