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Tuesday, August 12, 2008

Why Gmail, Why?

I was complaining the other day how I have the hard time signing in my Blogger account. Today I have a difficult hours accessing my Gmail account. Is it the end of days?

I went over Gmail Blog and here's what they posted. Apparently it's not just me all alone here in Saudi Arabia experiencing the same thing, but to the rest of the world.

We feel your pain, and we're sorry

Monday, August 11, 2008 6:05 PM

Many of you had trouble accessing Gmail for a couple of hours this afternoon, and we're really sorry. The issue was caused by a temporary outage in our contacts system that was preventing Gmail from loading properly. Everything should be back to normal by the time you read this.

We heard loud and clear today how much people care about their Gmail accounts. We followed all the emails to our support team and user group, we fielded phone calls from Google Apps customers and friends, and we saw the many Twitter posts. (We also heard from plenty of Googlers, who use Gmail for company email.) We never take for granted the commitment we've made to running an email service that you can count on.

We've identified the source of this issue and fixed it. In addition, as with all issues that affect Gmail and our other services, we're conducting a full review of what went wrong and moving quickly to update our internal systems and procedures accordingly. We don't usually post about problems like this on our blog, but we wanted to make an exception in this case since so many people were impacted. In general, though, if you spot a problem with your Gmail account, please visit the Gmail Help Center and user group, where the Gmail Guides are your fastest source of updates.

Again, we're sorry.

I hope this will be fix the soonest possible time. This is the first time I have a problem accessing my account. Remember my post about Gmail Vs Ymail?

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