"OFWs wanted a safe place to place their savings from their hard work abroad. Having been experiencing these kinds of "mysterious" disappearance of their hard-earned money could be really traumatic on their part and needed to be addressed and resolved as quickly as possible."
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A large number of depositors of one of the leading banks in the Philippines are complaining about missing money from their accounts — withdrawn by an unknown people .
OFW from London Alicia Corales, 65, was crying as she relates how she lost her money amounting to P100,000 from her son's bank account with Banco De Oro (BDO). According to the bank manager, quoted by Mrs. Corales, the withdrawals were made using three different Automated Teller Machines (ATM) from different places. Mrs. Corales works as a health care assistant in a hospital in London for eighteen years and she always send her money to her sons account.
In another instance, another client Agatha Christie Ito, an OFW from Japan lost P100,000 which was allegedly withdrawn from an ATM, the irony is that, the complainant only uses passbook and withdraw their money everytime via over the counter transactions. They do not have any ATM card associated with the savings account.
Another OFW from Dubai, UAE, Julius Cesar Cuasto Lubitos claims that he lost a big amount of money from allegedly unauthorized withdrawals made outside the country while he was holding his ATM card with him the while time and he was in the Philippines during those period that the withdrawals were made.
Another OFW from Dubai, UAE, Julius Cesar Cuasto Lubitos claims that he lost a big amount of money from allegedly unauthorized withdrawals made outside the country while he was holding his ATM card with him the while time and he was in the Philippines during those period that the withdrawals were made.
Just recently, Juvy Garcia, another OFW had experienced the same. Someone allegedly made a withdrawal from her BDO account while the card is physically in her possession.
"It's never my intention to tarnish the credibility of the bank, but when you become the victim of a fraud and the BDO employees/mgt continues to disregard my case, and these scenario rises in random occurrence, would someone fault me if I would question their credibility to handle our savings? Crappy things like this can happen to anyone, at nakakalungkot po kasi ung iba 50k, 100k ung nawawala sa kanila. Hopefully, BDO will 'FIND WAYS' to fix this," Juvy said.
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Due to the multiple instances of disappearance of money from their depositors, most of them are OFWs, BDO unibank has issued a statement on their social media page which reads:
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"To our valued clients,
In the recent months, there has been an increased number of clients that have experienced suspicious bank account transactions involving withdrawals and purchases done without their knowledge.
In the 4th quarter of 2017, we have seen an extraordinary rise in fraud attacks towards the entire industry with an increase in the number of claims for unauthorized transactions taking place in other countries.
We are currently running a thorough investigation process that involves tracing individual transactions, checking any irregularities and identifying signals of fraud from millions of valid transactions everyday. This challenging task is done to ensure that all cases are addressed accordingly, and that a resolution is served for all valid cases.
We also wish to remind you to keep your account information private, as well as to be mindful of people requesting for your personal account details through phone, SMS, email, or websites. Unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways.
To help our affected clients, we encourage you to formally file a report via email (callcenter@bdo.com.ph), its international toll free number (IAC +800-8-631-8000), or its domestic hotline (631-8000).
Your account’s safety and security are our top priority."
In the recent months, there has been an increased number of clients that have experienced suspicious bank account transactions involving withdrawals and purchases done without their knowledge.
In the 4th quarter of 2017, we have seen an extraordinary rise in fraud attacks towards the entire industry with an increase in the number of claims for unauthorized transactions taking place in other countries.
We are currently running a thorough investigation process that involves tracing individual transactions, checking any irregularities and identifying signals of fraud from millions of valid transactions everyday. This challenging task is done to ensure that all cases are addressed accordingly, and that a resolution is served for all valid cases.
We also wish to remind you to keep your account information private, as well as to be mindful of people requesting for your personal account details through phone, SMS, email, or websites. Unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways.
To help our affected clients, we encourage you to formally file a report via email (callcenter@bdo.com.ph), its international toll free number (IAC +800-8-631-8000), or its domestic hotline (631-8000).
Your account’s safety and security are our top priority."
OFWs wanted a safe place to place their savings from their hard work abroad. Having been experiencing these kind of "mysterious" disappearance of their hard-earned money could be really traumatic on their part and needed to be addressed and resolved as quickly as possible.
BDO reminded all depositors to keep their account information private to avoid any untoward incident from happening to their savings.
This article is filed under: Bank, banks savings account, Bank Account, Bank Account Philippines, Bank for OFWs, Bank Fees, Banking,
Read More:This article is filed under: Bank, banks savings account, Bank Account, Bank Account Philippines, Bank for OFWs, Bank Fees, Banking,
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