Here are the Q and A regarding refund of Terminal Fees for those exempted.
The MIAA shall be responsible for the processing of refund to passengers who are exempted from the payment of International Passenger Service Charge (IPSC) as provided and defined under Section III, item 6 (k). Exempted Passengers who paid IPSC on tickets issued / reissued on or after October 1, 2014 will have to ask for refund to;
WHERE TO REFUND THE P550 TERMINAL FEE?
A. Refund counters located after immigration counters on DEPARTURE DATE
B. At the MIAA ADMINISTRATION BUILDING
WHAT ARE THE REQUIREMENTS FOR CLAIMING REFUND?
A. For those OFWs or exempted passengers on DEPARTURE DATE
1) Submit copy of Passenger Ticket/
Itinerary Receipt/ Official Receipt/
Invoice clearly showing PAYMENT for TERMINAL FEE with the code "LI International"
2) Surrender Original Copy of Exemption Certificate or for OFWs, the OEC
3) Present Boarding Pass
B. At the MIAA Administrative Building (by exempted passenger or Authorized Representative AFTER DEPARTURE DATE
1. In all cases, refund must have the following:
a) IPSC Refund Declaration See Annex H below
b) Submit copy of Passenger Ticket/Itinerary Receipt/ Official Receipt/ Invoice clearly showing PAYMENT for TERMINAL FEE with the code "LI International" 
c) Surrender Original Copy of Exemption Certificate or for OFWs, the OEC
d) Presentation of original copy of Boarding Pass and submission of the photocopy. If original copy of boarding pass it not available, any of the following:
(i) Presentation of PASSPORT showing the passenger's identity and date of departure or
(ii) Certificate from the Air Carrier of the departure date of the passenger/s
What are the REQUIREMENTS IF REFUND is thru REPRESENTATIVE?
a) Submit copy of Passenger Ticket/
Itinerary Receipt/ Official Receipt/
Invoice clearly showing PAYMENT for TERMINAL FEE with the code "LI International"
b) Surrender Original Copy of Exemption Certificate or for OFWs, the OEC
c) Present Boarding Pass
d) Valid government ID with photograph of the authorized representative
What are the requirements for REFUND if AUTHORIZED BY A GROUP OF PASSENGER CLAIMANTS thru a representative?
a) Submit copy of Passenger Ticket/
Itinerary Receipt/ Official Receipt/
Invoice clearly showing PAYMENT for TERMINAL FEE with the code "LI International"
b) Surrender Original Copy of Exemption Certificate or for OFWs, the OEC
c) Present Boarding Pass
d) Valid government ID with photograph of the authorized representative
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