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Showing posts with label hotline 8888. Show all posts
Showing posts with label hotline 8888. Show all posts

Wednesday, January 04, 2017

DSWD E-REKLAMO: FOR ANY IRREGULARITIES IN THE RELIEF ASSISTANCE, FILE COMPLAINTS!

The Duterte administration is not only giving an iron fist in fighting  illegal drugs and criminality but corruption as well. Appointing cabinet members that are corruption-free, the new administration vowed to end corruption in the government to deliver fast, efficient, and unadulterated service for the benefit of the Filipino people. DSWD Secretary Judy Taguiwalo has issued an appeal to the public that they can report any irregularities with the relief assistance, cash for work, food for work, emergency cash assistance, and modified/ core shelter assistance  in calamity stricken areas. All they need to do is to go to the E-reklamo website.    E-reklamo is a complaints management ticket system. All you have to do is fill the needed info and they will take appropriate action. Aside from e-reklamo, you can also make a complaint by calling 8888. Sec. Taguiwalo reiterated that every citizen has a right to complaint. There was  unconfirmed reports that the DSWD relief packs that are supposed to be contained in boxes were allegedly repacked and given to the people in plastic bags in the wake of Typhoon Nina onslaught in Bicol instead of the sealed DSWD relief  packs. If you observed any irregularities such as this, do not hesitate and file a complaint! The fight against corruption in the government must start from you.

The Duterte administration is not only giving an iron fist in fighting  illegal drugs and criminality but corruption as well.
Appointing cabinet members that are corruption-free, the new administration vowed to end corruption in the government to deliver fast, efficient, and unadulterated service for the benefit of the Filipino people.

DSWD Secretary Judy Taguiwalo has issued an appeal to the public that they can report any irregularities with the relief assistance, cash for work, food for work, emergency cash assistance, and modified/ core shelter assistance  in calamity stricken areas.
All they need to do is to go to the E-reklamo website.

The Duterte administration is not only giving an iron fist in fighting  illegal drugs and criminality but corruption as well. Appointing cabinet members that are corruption-free, the new administration vowed to end corruption in the government to deliver fast, efficient, and unadulterated service for the benefit of the Filipino people. DSWD Secretary Judy Taguiwalo has issued an appeal to the public that they can report any irregularities with the relief assistance, cash for work, food for work, emergency cash assistance, and modified/ core shelter assistance  in calamity stricken areas. All they need to do is to go to the E-reklamo website.    E-reklamo is a complaints management ticket system. All you have to do is fill the needed info and they will take appropriate action. Aside from e-reklamo, you can also make a complaint by calling 8888. Sec. Taguiwalo reiterated that every citizen has a right to complaint. There was  unconfirmed reports that the DSWD relief packs that are supposed to be contained in boxes were allegedly repacked and given to the people in plastic bags in the wake of Typhoon Nina onslaught in Bicol instead of the sealed DSWD relief  packs. If you observed any irregularities such as this, do not hesitate and file a complaint! The fight against corruption in the government must start from you.

E-reklamo is a complaints management ticket system.
All you have to do is fill the needed info and they will take appropriate action.
Aside from e-reklamo, you can also make a complaint by calling 8888.

Sec. Taguiwalo reiterated that every citizen has a right to complaint.

The Duterte administration is not only giving an iron fist in fighting illegal drugs and criminality but corruption as well. Appointing cabinet members that are corruption-free, the new administration vowed to end corruption in the government to deliver fast, efficient, and unadulterated service for the benefit of the Filipino people. DSWD Secretary Judy Taguiwalo has issued an appeal to the public that they can report any irregularities with the relief assistance, cash for work, food for work, emergency cash assistance, and modified/ core shelter assistance in calamity stricken areas. All they need to do is to go to the E-reklamo website. E-reklamo is a complaints management ticket system. All you have to do is fill the needed info and they will take appropriate action. Aside from e-reklamo, you can also make a complaint by calling 8888. Sec. Taguiwalo reiterated that every citizen has a right to complaint. There was unconfirmed reports that the DSWD relief packs that are supposed to be contained in boxes were allegedly repacked and given to the people in plastic bags in the wake of Typhoon Nina onslaught in Bicol instead of the sealed DSWD relief packs. If you observed any irregularities such as this, do not hesitate and file a complaint! The fight against corruption in the government must start from you.
There was  unconfirmed reports that the DSWD relief packs that are supposed to be contained in boxes were allegedly repacked and given to the people in plastic bags in the wake of Typhoon Nina onslaught in Bicol instead of the sealed DSWD relief  packs.
If you observed any irregularities such as this, do not hesitate and file a complaint!
The fight against corruption in the government must start from you. 

©2016 THOUGHTSKOTO

Monday, August 08, 2016

LTO AND SSS TOP HOTLINE 8888 COMPLAINTS; 12 YEARS JAIL TERM FOR PRANK CALLERS


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LTO AND SSS TOP HOTLINE 8888 COMPLAINTS FOR THE SLOWEST DEPARTMENT MANAGEMENT;

12 YEARS JAIL TERM FOR PRANK CALLERS
Since the launching of the Emergency 911 and Citizens Hotline 8888,last August 1,2016 as ordered by President Rodrigo Duterte, the hotline numbers received numerous calls coming from concerned and grieving citizen as well as calls from prank callers. Non-emergency 911 calls received a warning. This emergency management system should not be taken as a joke since they are to save lives.
On Hotline 8888, in particular,citizens complaints about the Social Security System is at the top spot followed by the Land Transportation Office.
For SSS, most of the complaints regarding the delays in releasing SSS IDs and the snail-paced processing of pension of the retired members flooded the hotline.While the long delay for releasing the new vehicle plate numbers makes the line smoking for LTO from the dismayed and dissatisfied callers.
Despite of the growing number of complaints,Civil Service Commission Chairwoman Alicia Dela Rosa-Bala said that the 8888 hotline proves to be serving its purpose.
 Hotline 8888 is currently operating with 25 call center agents covering the 24 hours operation.While the Emergency 911 has 30 call center agents.
Meanwhile,Muntinlupa Rep. Ruffy Biazon authored the House Bill 2323 or the "Anti-frank Caller Act"  that penalizes prank calling to be able to relay the need for emergency services to the proper responders on time. 
911 Emergency Number, this emergency services is for emergency management, as well as natural disasters. This should not be taken lightly as the response unit is for saving lives.
The penalty for the first offense shall be 1-30 days of imprisonment and Php5,000 fine.
For the second offense,1-6 months imprisonment and Php 15,000 fine.
For the third offense,6months to 6 years of imprisonment and Php30,000 fine and 
for the fourth and succeeding offenses, it shall be Php 50,000 fine and 6-12 years in jail.
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Rep. Biazon also mentioned that  out of 2,475 calls received by the  government in the first seven hours from the beginning of the operation,only 75 came from legitimate callers;1,119 are dropped calls and 304 of which came from prank callers. This emergency services is for savings lives, non emergency 911 calls, or prank calls is a form of abuse so we should put restrictions and sanctions to those who play with it. 
©2016 THOUGHTSKOTO

Friday, July 29, 2016

WHAT AND WHO ARE THE PEOPLE THAT CAN BE REPORTED IN PRESIDENT DUTERTE'S HOTLINE #8888



WHAT AND WHO ARE THE PEOPLE THAT CAN BE REPORTED IN PRESIDENT DUTERTE'S HOTLINE #8888?




Sinu-sino nga ba at anu-ano ang pwedeng ireklamo sa #8888?

Starting August 1,Emergency Hotline 911 and 8888 will be active for public use nationwide.For the meantime,the telephone companies will charge additional Php5.00 aside from the regular call rates if you will call the said hotlines.NTC is also finding ways to render hotline services for free pretty soon.
National complaints hotline 8888 (formerly 16565) is handling  complaints like:
Dealing or conspiracy with fixers 



-Non-observance of the "no noon break" policy 
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Absence or lack of personnel on public assistance or complaint desks



Lack of "Special Lane" for senior citizens,pregnant women or persons with disability (PWDs)




Non-Issuance of Official Receipts


In general,this hotline is dedicated to monitor the performances and behavior of public officials. Its original purpose is to give access to the people to file their feedbacks or complaints against civil servants allegedly not rendering the good services that they vowed to uphold.

Emergency hotline 911 will handle emergency calls and concerns that need immediate and quick response.Modelled after the Davao City Central 911,its main concern is to bring speedy and precise services for those who are in need in a snap.


With these hotline numbers,Filipinos will have instant access to the services and help in times of need.On the other hand,the government can also monitor how public servants , paid by the taxpayers, perform their duties well and give them the appropriate rewards or reprimands based on their performance.
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©2016 THOUGHTSKOTO



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